Terms & Conditions
Definitions
- Agreement. Any approved contract, service agreement, proposal, statement of work, onboarding document, or related project documentation accepted by both parties.
- Client Resources. Any information, content, databases, credentials, files, specifications, branding assets, code, or documentation supplied by the client for project implementation.
- Deliverables. All agreed project outputs, including backend systems, APIs, databases, server-side applications, integrations, documentation, configurations, and related technical materials developed within the project scope.
- Internal Technologies. All proprietary frameworks, reusable systems, templates, deployment methods, workflows, scripts, utilities, code libraries, technical processes, and software resources owned or licensed by our company.
- Final Deliverables. The completed and approved deliverables provided to the client under the agreed project requirements.
- Project. Any backend development, consulting, recruitment, migration, maintenance, optimization, infrastructure support, or related technical services described within the agreement.
- Services. All professional services delivered by our company, including backend engineering, database development, cloud integration, consulting, technical support, and maintenance services.
- Third-Party Solutions. Any hosting providers, APIs, cloud services, monitoring systems, software licenses, plugins, libraries, or external platforms owned or operated by third parties.
Service Execution
Our company agrees to provide backend development and related technical services according to the approved project scope, milestones, and timelines.
Proposals and Scope of Work
All commercial proposals remain valid for thirty (30) calendar days unless otherwise specified in writing.
If a proposal is not accepted within this timeframe, we reserve the right to revise pricing, timelines, technical recommendations, or staffing availability before issuing an updated proposal.
Fees and Expenses
- Service Fees. The client agrees to pay all agreed fees and applicable taxes according to the approved payment structure.
- Third-Party Expenses. Costs related to hosting, cloud infrastructure, APIs, external services, software licenses, monitoring tools, or third-party subscriptions are billed separately unless expressly included within the agreement.
- Additional Expenses. Reasonable project-related expenses incurred during service delivery may be charged to the client at cost.
Payment Terms
Invoice Conditions
Invoices are payable within five (5) business days from the invoice issue date unless otherwise agreed in writing.
Scheduled Payments
Payments shall follow the milestone schedule, monthly engagement structure, or billing terms described in the project documentation.
Failure to complete payments on time may result in delays, suspension of work, or limited access to deliverables until outstanding balances are resolved.
Scope Modifications
Change Requests
All requests to modify the approved project scope must be submitted in writing for review.
We will evaluate requested changes and provide details regarding additional costs, technical impact, timeline adjustments, or resource requirements.
Minor Adjustments
Small updates or revisions may be completed under standard hourly billing rates without requiring a separate agreement.
Major Revisions
Significant functionality expansions, infrastructure redesigns, additional integrations, or architectural modifications may require a revised proposal or additional agreement before implementation.
Approval of Revised Scope
Updated proposals related to scope modifications should be approved within fourteen (14) business days to maintain project continuity.
Delays and Timeline Changes
Client-Caused Delays
The client agrees to provide timely approvals, access credentials, project materials, feedback, and requested information.
Project timelines may be extended if delays occur due to incomplete information, delayed responses, or missing approvals from the client.
Company Delays
If delays arise due to internal circumstances, we will notify the client promptly and provide updated delivery expectations.
Events Outside Reasonable Control
Neither party shall be liable for delays caused by circumstances beyond reasonable control, including natural disasters, infrastructure failures, labor disputes, cyber incidents, internet outages, government actions, or force majeure events.
Testing and Acceptance
Quality Assurance
Deliverables are reviewed and tested using commercially reasonable industry standards before submission to the client.
Review Period
The client has seven (7) business days to review deliverables and either approve them or provide written feedback identifying any issues.
Where reasonable revisions are required, we will make corrections and resubmit the deliverables for additional review.
If no written feedback is received within the review period, the deliverables may be considered accepted.
Client Responsibilities
The client agrees to:
- Provide lawful and accurate project materials;
- Ensure ownership or permission for all supplied resources;
- Review deliverables and provide timely feedback;
- Verify supplied information before deployment or publication;
- Make decisions regarding integrations, hosting, and infrastructure without unnecessary delays.
Additional work caused by incomplete, inaccurate, or delayed information may result in additional billing.
Attribution and Promotional Rights
Attribution
Unless otherwise agreed, our company may place a discreet attribution reference within technical documentation or project materials.
Portfolio Usage
We reserve the right to display completed projects, technical summaries, backend architecture examples, screenshots, or case studies within portfolios, presentations, company websites, or promotional materials unless restricted by confidentiality obligations.
Public References
Both parties may reference the cooperation relationship in a factual and professional manner unless restricted by separate written agreement.
Confidentiality
Both parties agree to protect confidential technical, commercial, operational, and business information shared during cooperation.
Confidential information shall not be disclosed to third parties except where necessary for project execution, legal compliance, or authorized operational purposes.
Information shall not be considered confidential if it:
- Is publicly available without breach of obligation;
- Was lawfully known before disclosure;
- Is independently developed without access to confidential materials;
- Is received from another unrestricted source.
Relationship Between the Parties
Independent Contractor Status
Our company operates as an independent contractor. Nothing within this agreement creates a partnership, employment relationship, agency relationship, or joint venture.
External Specialists
We may engage subcontractors, consultants, or technical specialists while remaining responsible for the agreed deliverables.
Non-Exclusive Cooperation
Both parties remain free to cooperate with other clients, contractors, vendors, or service providers.
Limitation of Liability
All services are provided on an “as available” and “as is” basis unless expressly agreed otherwise.
To the maximum extent permitted by law, our company shall not be liable for indirect, incidental, consequential, special, or financial damages, including business interruption, lost revenue, lost profits, or loss of data.
Any liability related to the provided services shall be limited to the total amount paid by the client for the affected services.
Intellectual Property Rights
Usage Rights
Upon full payment, the client receives a non-exclusive, perpetual right to use the final deliverables for agreed business purposes.
Restrictions
The client may not redistribute, reverse engineer, extract, or commercially reuse proprietary frameworks, reusable backend systems, deployment methods, or internal technical resources without written authorization.
Retained Ownership
Our company retains ownership of all pre-existing methodologies, reusable code libraries, deployment systems, workflows, and internal technical assets used during project execution.
Support and Maintenance
Additional maintenance, troubleshooting, monitoring, infrastructure optimization, updates, or post-launch support services may be provided under separate agreements or billed at standard service rates.
Support obligations become void if unauthorized third parties modify the deliverables or infrastructure.
Updates to These Terms
We reserve the right to revise or update these Terms and Conditions at any time.
Updated versions will be published on this page, and continued use of the website or services constitutes acceptance of the revised terms.